Shipping policy

We deliver within Germany.

The canisters, dosing pumps and drain taps are shipped exclusively with Hermes:

  • Shipping costs up to 25 kg: € 5.95 including VAT.
  • From 99 € we deliver free of charge.
  • The shipment tracking is included.

MUNIKOS trial set:

  • The MUNIKOS trial set is free of charge + free shipping. You will automatically receive the MUNIKOS trial set when you register with us on our homepage for the first time.
  • We send the trial set with books and consignments from Deutsche Post (no shipment tracking).
  • Delivery takes place within 2-4 working days.

Delivery times:

  • Unless otherwise specified in the respective offer, the goods will be delivered within 2-4 working days after the conclusion of the contract (with an agreed advance payment after the time of receipt of your payment).
  • If you pick up the goods yourself, you will be informed by e-mail or, if necessary, by telephone about the availability of the goods and their pick-up options. No shipping costs are charged here.

Payment options

  • Credit cards: Visa, Mastercard, Maestro
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Immediately
  • Klarna invoice
  • Purchase on invoice
    Our bank connection:
    Credit institution: Volksbank Raiffeisenbank Fürstenfeldbruck eG
    Account holder: Saithong Khampu
    IBAN: DE23 7016 3370 0001 5053 00